Refining the customer experience to provide unparalleled mortgage advice.
Vancouver, Surrey, Langley and all places in between BC and Alberta
"I recently had the pleasure of working with Ashley and I can confidently say it was a fantastic experience. From start to finish, she was professional, knowledgeable, and extremely helpful in guiding me through the entire mortgage process.She demonstrated a deep understanding of the mortgage market and was able to provide me with a variety of options that met my specific needs. She worked hard to find the best mortgage rates and terms available to me, and ultimately helped me secure a mortgage that I was very happy with.Overall, I would highly recommend working with Ashley. Her professionalism, expertise, and communication skills made the entire process smooth and stress-free."
"Ashley at LA Mortgages has been an absolute delight to work with. My family and I have used her for multiple mortgages now and will continue to utilize her services with our upcoming investment properties. From the initial call, to fast forward, a few years later, I still receive the same level of care and diligence which Ashley had originally promised. She listens to your concerns, but most importantly, looks out for your best interest. Whether I message her at 7pm on a Friday night or first thing Monday morning, I am guaranteed a response. Ashley has played several roles for us, and oftentimes would step into more than just a mortgage broker role. On one of our transactions, she would follow up with the developer herself in order to provide us with details of the completion date etc. On our latest purchase, she got our approval done in less than 36 hours and had everything ready to go which was much appreciated in this market. One of the things that matter the most to me is the level of organization that Ashley demonstrates. Everything is in order and ready for you to sign. She will go above and beyond prior to your solicitor closing appointment in order to ensure you are adequately prepared, giving you the closing costs numbers etc. well in advance. We appreciate all of the hard work that Ashley has done for myself and my family and ensuring we get the best products at the best rates, which is why we have found our mortgage broker for life. Thank you to Ash and the wonderful team at LA Mortgages! If you are looking to make your home purchase(s) a much more enjoyable experience, then I highly suggest you contact Ashley and her team."
"Having worked with several mortgage brokers now, I can confidently say that Ashley is a keeper!!! She is extremely professional, accommodating, efficient and patient, which made the whole process low stress (very important when buying a home!). I highly recommend Ashley and her team. They have your back."
It was such a pleasure working with Lana and her team at LA Mortgages! We went into the process blind, purchasing our first home and not knowing what to expect, but Lana made it simple and easy! If you or your friends are looking for a mortgage broker that has a passion for her work and the success to back it, we highly recommend Lana and her team!
Ashley helped us out on our original purchase and now on our renewal 5 years later. Her customer service skills are above and beyond. She got back to us very promptly and at all reasonable times of the day. Above and beyond every step of the way. She recommended a lawyer and notary in the area and once we picked she set it up. Everything about this was pain and headache free. You can’t go wrong with L.A Mortgages.
"Lana and Ashley went the extra mile for us when brokering a mortgage for our new home! They communicated with us every step of the way as our needs changed, and they were able to come up with a solution which exceeded our expectations. We would wholeheartedly recommend them!"
"The world of mortgages and refinancing is so foreign to most of us, the team at La mortgages took the time to explain things in full and answer the many questions that we had during the process. They are professional and find the right fit that works for you. We got regular updates on how things were going and the next steps to expect. Our experience was great and we recommend using this team for your mortgaging needs."
"Ashley came highly recommended from close friend and she did not disappoint. Extremely helpful and accommodating to mine and my husband's work schedule. Always answered any questions I had, whether is was by text or email. I strongly strongly recommend this team."
"I have been working on and off with Lana for over 3 years. I can confidently say she is always informed and up to date with what is going, and she has a great amount of knowledge when it comes to different ways to finance and the best options for you. She displays the utmost professionalism and is very responsive to e-mails, phone calls, and text messages. She is a gem to work with and is there for the long haul when it comes to any questions or concerns you may have. Not only is she a great, responsible, informative, and a keen broker, she is an outstanding resource and always makes herself available when you need something. Coming from a first time home buyer, Lana has made the process very streamlined and easy to understand. If you or anyone you know is looking for a mortgage broker I would definitely stop your search here and reach out to Lana. You will not regret it! Thank you Lana for everything and I look forward to continually working with you!"
"Lana came highly recommended by a friend and she did not disappoint. My past experience with renewing my mortgage I found to be somewhat complicated and stressful. Not only did Lana make the process straightforward and painless, she found me a great rate that was much lower than my previous lender was offering. Even after everything was completed, there was a small misunderstanding with my payment frequency. One quick email to Lana and it was corrected promptly. I will definitely be suggesting Lana to my friends and family."
"Ashley has been incredibly helpful throughout the whole process of purchasing our new place! She went over and above to make sure we had everything in order and things went smoothly!"
"Very happy with our overall experience working with Lana - she was so knowledgeable, took the time to explain and go over things and was always there for us. She's so proactive so you really feel like she's got your best interest in mind. On top of that, Lana is really personable and her customer service is top notch. I would definitely recommend in a heartbeat!
"Ashley has been fantastic! This was our first time purchasing a home - although it is super stressful, Ashley answered every question We had and helped us through the process, she made it as stress free as it could be. Highly recommend!"
"We had an excellent experience with Lana, she was so helpful, answered all of our questions (and I had a lot!), was so patient, and helped us get a great interest rate. She made our first time home purchase so smooth and carefree. I would highly recommend them to anyone!"
"Lana and Ashley exceeded my expectations. They are professional, thorough and informative and helped me to get the best mortgage/line of credit for my situation. I recommend them to my clients too!"
"Lana at LA mortgages was wonderful to work with. Always ready to answer any questions we had, and there were many, and worked within the time frame we required."
"Ashley F was amazing! So on the ball and so helpful. She helped us to see all our options. She had great advice and was so efficient. She’s REALLY GOOD at what she does!"
"Very professional and knowledgeable! LA Mortgages has been fantastic to work with. They handled every aspect of the transaction with care & professionalism. Would definitely recommend!"
"Ashley, from LA Mortgages has helped me multiple times, both getting a new mortgage and refinancing a current one. She's always a pleasure to deal with, and makes the process very easy. She finds the best rates, and options that worked best. She's very professional, and responds to questions quickly. Most recently, she found a way to break the mortgage a couple months early, without penalty, and lock in a new rate before the rates were hiked again.I'd highly recommend using LA Mortgages if you're in the market for a new property, or have to renew your current mortgage."
"One only goes through the complicated experience of arranging a mortgage to buy a home perhaps two or three times in one's life and it can be a daunting journey. Lana Russell, our mortgage broker, was on our side every step of the way, patiently explaining the implications of our decisions in terms that were easy to understand and even reexplaining when necessary. She understood our doubts when the emotional cost of what we were doing caught up with the rational choices we were making. We never felt any pressure to proceed and the choices that were presented for our consideration were always clearly and calmly communicated. Thank-you Lana. It was a pleasure working with you through an at times stressful journey."
"Lana Russell is fantastic. I have used her three times for my mortgage needs and I won't go to anyone else in the future as we have grown a solid foundation of trust. She is informative and thorough, communicative and easily reachable, as well as kind and professional. I am not the most knowledgeable when it comes to the mortgage process, but Lana makes it easy to understand and ensures you are very comfortable from start to finish and beyond. I confidently recommend her to all of my friends and family. Thanks Lana and team!"
"Ashley and Lana are a professional Mother/Daughter duo who worked tirelessly to help make owning our own home a reality. We can’t thank them enough for securing us a great rate and making the process as smooth as possible throughout. Thankyou SO much for your time, expertise and wonderful customer service."
"I was lucky enough to be introduced to Lana from LA Mortgages, she was able to take my unusual real estate request and make it happen. I could not be more thrilled, Lana was able to do what no one else could. She worked hard to make my dreams come true and I received an exceptional and professional service experience. 5 Star Service!"
"My spouse and I are extremely impressed with the service that we had received from Lana Russell. Her professionalism and expertise had made our mortgage application easy and stress free considering our tricky situation. Not only that Lana provided all the necessary information but also provided great advice, which helped us make an informed decision. We highly recommend LA Mortgages because of the great service, professionalism and expertise!"
"We had a great experience with Lana Russell! She was professional, efficient, patient with our tricky situation and kind. Her thoroughness and availability to all of our many questions were so appreciated. We highly recommend Lana."
"We have worked with Ms. Ashley Frasca she is a true professional. She takes time to ensure that his and her clients understand the entire process of all the process and she’s willing to explain every single things and we really appreciate for all you have done to us we highly recommend Ms.Ashley Frasca for being the best mortgage broker she is very knowledgeable for everything thank you thank you so much godbless."
"She saved me 12,000$ and stayed on top of everything including new incentives. I couldn't have asked for any better sincerely. I highly recommend Ashley with LA mortgages, wayyy better service than the bank I was dealing with."
"Lana is very helpful and her response time to emails and messages is phenomenal. We are more than happy to refer her our friends."